top of page


Article 1 - Scope of application


These general conditions of sale apply to all orders placed on the website

These general conditions can be consulted by email by making a request to customer service.


The website is exclusively and in its entirety written in French, it is published by the company LE COIN DE LEONIE, SAS, with capital of 40,000 euros, registered with the RCS of Toulouse under number 331 268 391 and located in 36, avenue de Borde-Haute 31750 Escalquens.


Article 2 - Price


The prices of our products are indicated in Euros including VAT (all taxes included) excluding delivery costs. All orders placed on our site are payable in Euros. Prices may be changed at any time. The products that will be invoiced will be based on the prices in effect at the time the order is placed, subject to availability at that time.

The cost of foreign products and services are subject to fluctuations. All advertised prices may vary due to currency or customs charges.


Article 3 - Order


After clicking on the “payment” button at the bottom of your basket, the customer is redirected to the payment choice. He can then complete the shipping details and choose the payment method.

By choosing the payment method and clicking on the “PAY” button, you access the payment page (secure payment protocol). The contract will then be formed, in accordance with the terms of the Civil Code, at the time the order is validated and the customer returns to the order confirmation page.

The customer receives an email acknowledging receipt of their order. Only products listed in the confirmation email sent at time of shipment will be included in the contract.

The customer can place an order on the website. At the time of ordering, he will be informed of the availability of the products. In addition, it may happen that certain products are unavailable after ordering. If the products prove to be temporarily unavailable (out of stock, etc.), they will be informed by e-mail and they will be asked to modify or cancel their order. If all the products in their order are permanently unavailable, we will keep them informed by e-mail.

When placing their order, the customer must accept these general conditions of sale by clicking on the box provided for this purpose to be able to validate their order. The customer represents and guarantees that he is authorized to pay with the payment card provided for payment and that the price of the order is covered by the funds available.

By ordering, you confirm that all information you provide to us is accurate, you certify that you are authorized to use the credit or debit card used to place the order and that you have sufficient funds to cover the price of the goods ordered .

Article 4 - Payment


The price of the order is due immediately on the date the order is placed. We accept payment by credit card, PayPal.

Online credit card payment uses the SSL (Secure Socket Layer) security protocol. Visa and Mastercard credit cards are accepted.


Article 5 - Delivery


All our deliveries are made in a closed package revealing no mention of the site The products are delivered to the address indicated by the customer during their order. Delivery costs will be indicated to the customer before any payment. Packages are shipped Monday to Friday inclusive, excluding weekends and public holidays. The delivery time does not include the order preparation time, which is on average 24 hours. The delivery time does not constitute an exact deadline and we cannot be held responsible in the event of a stock shortage with a supplier or a delay in delivery. Particularly in the event of delay by the carrier, for whatever reasons, we cannot be held liable. The customer has the duty to check the condition of the packaging and the conformity of the products he receives following his order. sends a shipping confirmation email. Orders can be delivered by Colissimo tracking, Colis Privé, Chronopost or Mondial Relay. When the package is sent to the customer's home, in the event of the latter's absence, a delivery notice will be left by the postman or delivery person and the package will remain at the customer's disposal for a period of fifteen days at the address indicated on the notice of passage. After this period, the package will be returned to us.

The customer must ensure that the delivery address indicated is sufficient for delivery without incident by the service in charge of shipping.

All orders returned by La Poste for cases of NPAI (Does not live at the Address Indicated) or incorrect addresses will be available within 15 days to the company LE COIN DE LEONIE SAS. If the customer wishes the package to be returned to him, he will have to cover the shipping costs.


Article 6 - Customer service


For precise tracking of your order, our customer service is available at the following email address:


Article 7 - Satisfied or refunded


In accordance with current legislation, the customer has 15 days (from the date of receipt of the package) to request an exchange or refund of their order. We undertake to do this provided that the item is returned to us in its original packaging and accompanied by its invoice to the following address:



• 253 route de narbonne

• 31400 Toulouse

This right of withdrawal is valid only for an unused product, returned packaged in its original packaging with all its accessories, not handled or loaded. More particularly, Sex-toy products must not have been used in any way and if the packaging has a seal, it must still be virgin.

According to current law, the right of withdrawal excludes all goods that you have opened and cannot be returned for hygiene reasons: underwear, cosmetics, sex toys, etc.

The company LE COIN DE LEONIE reserves the right to refuse the return of a product in the event of dissatisfaction for hygiene reasons with the returned product. Lingerie products must not have been worn (however we tolerate that they may have been tried on except for underwear) and must be returned folded. Well-being and Aphrodisiac products should not be opened. Shipping and return costs are then the responsibility of the customer and only the price of the product(s) will be refunded.

If you wish to return your entire order in compliance with the return conditions listed in the General Terms and Conditions, you must send us a registered letter with acknowledgment of receipt to the address LE COIN DE LEONIE 253 route de Narbonne 31400 Toulouse, with a courier withdrawal as well as the invoice, in a package sufficiently protected to benefit from a full refund. If one of the conditions is not respected, a full refund cannot be made.

The return of the product must be done through the Colissimo service followed by La Poste, we cannot be held responsible for the loss or damage of the package that you return to us. For defective products, any claim for a missing or damaged product in the package must be made by email within 48 hours of receipt of the package. No complaints made after this deadline will be accepted.

The customer must contact our Customer Service to collect a prepaid return label allowing us to cover the return costs. In the case of a refund, we guarantee that it is made by check or directly on the bank card used for the purchase within a maximum period of 14 days following the date of processing of its return.

Returns are processed within a maximum of 3 weeks from receipt of the package in our warehouses.

Defective products must be returned to us in the condition in which you received them with all the elements: accessories, packaging, instructions, etc. The provisions of this article do not prevent you from benefiting from the right of withdrawal. In the event of a return not meeting these conditions (withdrawal on a damaged or incomplete product, return under warranty for a product that works, etc.), the product will be returned as is to the customer, subject to payment of costs. actual return costs, as well as the costs incurred for the return to our premises if they had been covered by the company LE COIN DE LEONIE.

The contractual guarantees do not cover: the replacement of consumables (batteries, bulbs, fuses, antennas, portable headphones, microphones, wear of playback or recording heads, etc.), abnormal or non-compliant use of the products. In this regard, we invite you to carefully consult the instructions for use supplied with the products, breakdowns related to accessories (power cables, etc.), defects and their consequences due to the intervention of an unauthorized repairer. , defects and their consequences linked to use not in accordance with the use for which the product is intended (professional, collective use, etc.), defects and their consequences linked to any external cause.


Article 8 - Guarantees


8.1 Commercial guarantee


The products sold are covered by a commercial guarantee aimed at guaranteeing their conformity and ensuring reimbursement of the purchase price, replacement or repair of the goods. It does not cover defects caused by abnormal or faulty use or resulting from a cause unrelated to the intrinsic qualities of the products.

Information concerning any commercial guarantees relating to the products and services offered for sale (in particular the content of the guarantee, the terms of its implementation, its price, its duration, its territorial extent as well as the name and address of the guarantor depending on the products, services and brands concerned) are brought to the attention of the customer where applicable on the sheet of each product and service in the online sales area.8.2 Garantie légale


All products offered by are subject to the application of legal guarantees of conformity (articles L211-4 to L211-14 of the Consumer Code) and hidden defects (articles 1641 to 1649 of the Civil Code). For the implementation of one of the guarantees, the customer must contact by e-mail at the address or by registered mail with acknowledgment of receipt to the address: LE COIN DE LEONIE 253 route from Narbonne 31400 Toulouse.

It is recalled that within the framework of the legal guarantee of conformity, the consumer: • benefits from a period of two years from delivery of the good to act vis-à-vis its seller; • can choose between repairing or replacing the goods, subject to the cost conditions provided for by article L211-9 of the Consumer Code; • is exempt from providing proof of the existence of the lack of conformity of the goods during the six months following delivery of the goods.

This period is extended to 24 months from March 18, 2016. The legal guarantee of conformity applies independently of the commercial guarantee that may potentially cover your property. It is recalled that the consumer can decide to implement the guarantee against hidden defects in the thing sold within the meaning of article 1641 of the Civil Code and that in this case, he can choose between cancellation of the sale or a reduction of the sale price in accordance with article 1644 of the Civil Code.


Article 9 - Liability


The products offered on the website comply with current French legislation and the standards applicable in France. All our products meet NF or CE standards. The customer will find instructions for use with most of the products delivered. We cannot under any circumstances be held responsible for the misuse of the products sold on the site, in particular the use for a use other than that intended by the manufacturer of the product, or the non-compliance with the storage and safety instructions of the product. product. The photographs, texts, graphics, information and characteristics reproduced and illustrating the products presented are not contractual. Consequently, we cannot be held liable in the event of an error or omission in any of these photographs, texts, graphics, information or product characteristics or in the event of modification of the product characteristics by the manufacturers. If you have any questions about the products or our offer, you can contact our Customer Service. We disclaim all responsibility for the content of sites to which hypertext links may refer from our own site. LE COIN DE LEONIE SAS cannot be held responsible for non-performance of the contract concluded in the event of stock shortage or unavailability of the product, disruption, total or partial strike in particular of postal services, means of transport or communications, flood, fire, attack, pandemic and any other case of force majeure.

We cannot be held responsible for any loss or damage caused by a denial of service attack, such as DDOS (“Distributed Denial Of Service attack”), virus or other technologically harmful material, which may infect your computer equipment, your computer programs, data or other material, and which would be due to the use of this website or the downloading of any element accessible on this website or on a linked site.​

Article 10 - Intellectual property


All texts, comments, works, illustrations and images reproduced on the site are reserved under copyright as well as intellectual property and for the entire world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized subject to different, or even more restrictive, provisions of the Intellectual Property Code. Any other use constitutes counterfeiting and is punishable under Intellectual Property law without prior authorization from LE COIN DE LEONIE SAS. Any total or partial reproduction of the site is strictly prohibited.


Article 11 - Reservation of ownership


The goods which will be delivered and invoiced to you will remain the property of the company LE COIN DE LEONIE SAS until full payment of their price. Failure to pay the amount in full may result in the goods being claimed by LE COIN DE LEONIE SAS, restitution being immediate and the goods delivered at your expense, risk and peril. During the period from delivery to transfer of ownership, the risks of loss, theft or destruction, as well as any damage you may cause, remain your responsibility.


Article 12 - Mediation


According to articles L611-1 et seq. of the Consumer Code, the customer has the right to resort free of charge (except for possible lawyer and expert fees) to a consumer mediator for the amicable resolution of a dispute. the opponent to

After prior written action by consumers vis-à-vis, the Mediator Service may be contacted for any consumer dispute for which the settlement has not been successful.

Since February 15, 2016, the European Commission's online platform for amicable dispute resolution has been open to the public. Any consumer who encounters a dispute with a company located in the territory of the Union has the possibility of submitting a request for mediation through this European platform. You can also consult the European Commission website dedicated to consumer mediation:


Article 13 - Personal data


The rules concerning the processing of personal data on the site are detailed in the Personal Data Protection and Cookies Policy.


Article 14 - Law applicable to disputes


All clauses appearing in these general conditions of sale, as well as all purchase and sale operations referred to therein, will be subject to French law. Any dispute can be resolved through our Customer Service and in the absence of an amicable settlement, only the Commercial Court of Toulouse will have jurisdiction whatever the reason for the dispute, the court of the head office of LE COIN DE LEONIE SAS where the contract between the parties is formed.Article 15 - Acceptation du client

These general conditions of sale as well as the prices are expressly accepted by the author of the order, who declares and acknowledges having perfect knowledge of them, confirmation of the order entailing acceptance of these general conditions of sale. These conditions are subject to change at any time without notice. The invalidity of one or more of the clauses of these general conditions of use will not result in their nullity.


Article 16 - Protection of minors


We are aware that the content of may be shocking, so we have made certain commitments regarding your minor children:

• o No offensive content in our product sheets

• o No photos of nude models

• o Writing descriptions without vulgarity

• o No pornographic content


Your responsibility as parents is to monitor the sites visited by your children.

However, so that your children can access the Internet with complete peace of mind, you can install parental control and filtering software to limit your children's access to certain sites or content.

For more information you can consult

Any person consulting the site declares to be an informed public and of legal age over 18 years old or with the legal authorization of their parents or legal guardian.

Article 1305 of the Civil Code gives parents the possibility of canceling an order placed by a minor by contacting our customer service.

The brand cannot be held responsible in the event that the minor individual has confirmed their information (date of birth) and has in any case filled in false information to purchase products intended for adults by changing their value. birth.

The law concerning article 227-24 of the penal code cannot be applicable because the sole photograph of a nude cannot, subject to the sovereign assessment of the magistrates, constitute in itself the offense provided for in article 227- 24 of the penal code.

bottom of page